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Player Safety

Responsible Gaming

We are committed to providing a safe and responsible gambling environment for all players. This page outlines the tools available to help you stay in control of your gambling activity.

Player Tools

The following tools are available in your player dashboard under Account Settings → Responsible Gaming:

  • Deposit Limits — Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases have a 24-hour processing delay.
  • Session Time Limits — Set maximum session durations. You will be notified and logged out when the limit is reached.
  • Reality Checks — Receive pop-up notifications at regular intervals showing your session time and net win/loss.
  • Self-Exclusion — Exclude yourself from the platform for 1 month, 3 months, 6 months, 1 year, or 5 years. Accounts cannot be reopened during the exclusion period.
  • Account Closure — Close your account permanently at any time through the settings panel or by contacting support.

Recognising Problem Gambling

Gambling should be entertaining. If you recognise any of the following signs, we encourage you to use our responsible gambling tools or seek support:

  • — Spending more than you can afford to lose
  • — Gambling to recover previous losses
  • — Neglecting work, family, or social commitments due to gambling
  • — Feeling anxious, irritable, or secretive about gambling
  • — Borrowing money to gamble

Support Organisations

Problem Gambling Canada

Free confidential support for Canadians affected by gambling.

Responsible Gambling Council

National organisation promoting responsible gambling standards.

Gamblers Anonymous

Fellowship program for people with gambling problems.

ConnexOntario

Free mental health, addictions and problem gambling helpline for Ontario residents.

Underage Gambling

We strictly prohibit underage gambling. Players must be 18 years of age or older to register and play at Robocat Casino. We verify age and identity as part of our KYC process and will immediately close any account found to belong to a minor. If you are concerned that a minor may be accessing gambling sites, we recommend installing parental control software to restrict access to gambling sites on shared devices.

Last updated: 2026. For immediate support, contact our 24/7 live chat or email our responsible gambling team.

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